Monro Muffler Brake & Service — Establishment and car repair at 557 West Main Street, Norwich, Connecticut.

On Thursday drove in and asked how long a wait for an oil change. Manager laughed and said, "Well it won't be today, that much I'll tell ya." I asked for Friday. He said, "not in the morning we can't!" I asked for noon Friday and was given the appt.
I arrived on time, was told my coupon wouldn't work unless I applied for a "Drive Card" credit card through them. I declined. I was given a price of $35 for synthetic blend. When they told me it was all done the price was $51.07. They explained my vehicle used 6 quarts instead of the 5 included in the cost. They knew the year, make and model the day before. One would hope that a "professional" shop would know how much oil they have to put in it. Then it was $14.99 for an oil filter. Doesn't an oil filter come with a "lube-oil-filter" change? Then the $2.90 for environmental disposal of waste oil. a $5.63 "shop supply fee" which includes "waste oil" right on their own invoice and they try to make me feel happy with a $14 discount bringing my $35 oil change up to $51.07.
Its not just the oil that's slick here.